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Legal

Privacy Policy

This notice explains what personal data Football Travel Group collects, why we collect it, and the choices you have.

Last updated: 1 July 2026

1. Data we collect

We collect information you give us directly, information generated by using our services, and limited information from the devices you use to reach our sites.

  • Contact and identity details you submit through booking or contact forms — name, email, phone number, and message content.
  • Booking details needed to arrange travel and tickets — travel dates, destinations, group size, and any special requirements you tell us about.
  • Basic technical data such as browser type, approximate location, and pages visited, collected automatically when you use our sites.

2. How we use your data

We use personal data to:

  • Respond to enquiries and process bookings across FTG's family of brands.
  • Send booking confirmations, itinerary updates, and fixture-related changes.
  • Improve our sites and services and understand which markets and fixtures fans are most interested in.
  • Meet legal, tax, and regulatory obligations relevant to travel bookings.

3. Sharing your data

We share the minimum data necessary with the suppliers involved in fulfilling a booking — airlines, hotels, ground transport providers, and official ticketing partners — so that your travel and tickets can be arranged. We do not sell personal data to third parties.

4. Data retention

We keep booking records for as long as needed to service a booking and to meet accounting and legal retention requirements, after which they are deleted or anonymized.

5. Your rights

Depending on where you're based, you may have the right to access, correct, or request deletion of your personal data, and to object to certain uses of it. To exercise any of these rights, contact us at info@footballtravelgroup.example.

6. Contact

Questions about this policy can be sent to info@footballtravelgroup.example. See our Cookie Policy for details on the cookies used across our sites.